Payment Policy
At EDISH, we prioritize your security and convenience in payment processing. For all orders, we only accept PayPal as the official payment method. Please read through the following payment methods and instructions.
1. Accepted Payment Method
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PayPal: We exclusively accept PayPal for all payments on our website. This includes payments made through a PayPal account, linked bank accounts, or credit/debit cards via PayPal.
2. Payment Methods
We offer two ways to pay using PayPal on our website:
1. Add to Cart + PayPal Checkout
- Step 1: Browse our products and click “Add to Cart” to select the items you wish to purchase.
- Step 2: After adding items to your cart, click on the “Cart” icon at the top of the page to review your order.
- Step 3: Once you confirm your order details, click “Check Out”.
- Step 4: You will be directed to the checkout page, where you will select PayPal as the payment method.
- Step 5: You will be redirected to PayPal’s official secure payment page. Log into your PayPal account and verify the payment amount to complete the transaction.
- Step 6: Once the payment is successfully processed, you will be redirected back to our website, and an order confirmation email will be sent.
2. Pay with PayPal (Single-item Purchase)
- Step 1: For single-item purchases, simply click “Pay with PayPal” on the product page.
- Step 2: You will be redirected to PayPal’s secure payment platform, where you can log into your PayPal account or use a credit/debit card via PayPal’s checkout option.
- Step 3: After confirming your payment details, complete the payment on PayPal’s page.
- Step 4: Upon successful payment, you will return to our website, and an order confirmation email will be sent.
3. Payment Security
- All transactions on our website are processed through PayPal, a secure payment platform that uses SSL encryption to protect your personal and financial information.
- EDISH does not store or access any of your payment details. PayPal handles all payment transactions and ensures the highest level of security.
4. Payment Confirmation & Order Processing
- After your payment is processed, you will receive a payment confirmation email and your order will be marked as “Paid”.
- Order Processing Time: Orders will be processed within 1-2 business days (excluding weekends and holidays).
5. Payment Issues & Customer Support
If you encounter any issues during payment processing, such as a failed transaction or a payment error, please:
- Check your PayPal account for any alerts or issues (e.g., insufficient funds or account verification).
- Contact PayPal customer support for assistance with resolving payment-related issues.
- If you need further assistance, please email us at service@edish.top with your order number and PayPal transaction ID. Our customer service team is available Monday – Sunday, 9:00 AM – 6:00 PM (ET).
Important Notes:
- We do not accept any other payment methods, including credit/debit cards directly (without using PayPal).
- All payments must be completed in full at the time of checkout.
- If a payment issue arises, we reserve the right to cancel or hold the order until payment is successfully processed.
EDISH strives to provide a smooth, secure, and convenient shopping experience. If you have any questions or concerns, don’t hesitate to contact us!